Last Updated: August 2026
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles payment processing, tax collection, invoicing, and refunds. Product support is provided directly by Capalingo.
If you are not satisfied with your Capalingo Premium subscription for any reason, you may request a full refund within 3 days of your initial purchase.
This guarantee applies to:
Refunds are not provided for subscription periods where the service has been used (e.g., lessons completed, content accessed).
No refunds are provided for users who cancel after the 3-day window.
To request a refund for a purchase made through Paddle:
Alternatively, you can contact us directly at capalingo.com@gmail.com and we will assist you.
Subscriptions automatically renew at the end of each billing period (monthly). You may cancel your subscription at any time from your account settings, or through Paddle at paddle.net. Cancellation will take effect at the end of the current billing period.
Once a refund is approved, it will be processed within 5-10 business days. The refund will be credited to the original payment method used for the purchase.
This policy does not limit any mandatory statutory rights you have under the laws of your country of residence.
If you have any questions about this Refund Policy, please contact us at:
Email: capalingo.com@gmail.com
Website: https://capalingo.com